EIC-SPD has distributors across the U.S. and in Canada. To best determine which distributor is closest to you and carries the product line that you need, please call our office at (803) 327-5005.
There is a great deal of information across this website that can begin to point you to which pump and then what exact pump size you need. After you have picked a pump from the technical information on this webiste (or from and EBARA catalog, please contact your local distributor. You may also call our office at (803) 327-5005 and speak to inside sales to double check your pump selection.
There is something wrong with my pump. What should I do?
Please check your operation manual first. Each manual has a troubleshooting guide within it. Most operation manuals are located on this website for you to download. If you are still unable to determine what the exact problem may be, please call our office at (803) 327-5005. Please have your warranty information available as well. At this point, we will help you locate the closest service area or distributor to you that will provide service to your product.
1/3 HP has a double non-mechanical rubber lip seal. All ½ HP and above have double mechanical seals, with the upper seal made of NBR fitted carbon/ceramic, and lower seal made of Viton fitted silicon carbide/silicon carbide seals.
Are all pumps constructed of all 300 series stainless steel?
No -- All pumps are made of 300 series except for the 1/3 HP EPPD model which has a plastic Noryl impeller. The other 1/3 HP model and all ½ HP and above models are made of 300 series stainless steel.
Yes -- The Model EPD/EPPD is made with a permanent split capacitor motor. The benefit is the permanent split capacitor units draw about half the amperage of a shaded pole motor.
No -- All of these units are air filled which eliminates any problems with oil leaking out due to a mechanical seal failure. These pumps do contain approximately a tablespoon of mineral oil, located in the mechanical seal chamber to help lubricate the seal on start up.
The suction MUST be completely under water if running the pump intermittently, minimu liquid level to be 3" above the floor. If running continuously, it is recommended you completely submerge the pump.