General
How do I buy an EBARA pump?
How do I determine what type of pump I need?
There is something wrong with my pump. What should I do?
Model EPD, EPPD questions
What is the length of the cord?
What type of cord is it?
What is the grade of stainless steel for the Pro Drainer submersible pumps?
Are these pumps rated for intermittent or continuous operation?
What type of mechanical seals are in these pumps?
Are all pumps constructed of all 300 series stainless steel?
What is the maximum water temperature that these pumps can be used at?
What is the maximum solids size?
Do these pumps have a start and run capacitor?
Are these units oil filled? If not, what type?
What type of insulation is in these units?
Are single phase and three phase units available?
What type of float switch is on the automatic units? Is it a mercury float?
What is the discharge size?
Is this pump U.L. listed?
Does this model have built-in overload protection?
What is the rated starts per hour for this pump?
What are the minimum head requirements for the Drainer?
What is the minimum submergence allowed?
What are the flow and head characteristics for the Pro Drainer?
Are automatic and manual units available?
General
1. How do I buy an EBARA pump?
EIC-SPD has distributors across the U.S. and in Canada. To best determine which distributor is closest to you and carries the product line that you need, please call our office at (803) 327-5005.
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2. How do I determine what type of pump I need?
There is a great deal of information across this website that can begin to point you to which pump and then what exact pump size you need. After you have picked a pump from the technical information on this webiste (or from and EBARA catalog, please contact your local distributor. You may also call our office at (803) 327-5005 and speak to inside sales to double check your pump selection.
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3. There is something wrong with my pump. What should I do?
Please check your operation manual first. Each manual has a troubleshooting guide within it. Most operation manuals are located on this website for you to download. If you are still unable to determine what the exact problem may be, please call our office at (803) 327-5005. Please have your warranty information available as well. At this point, we will help you locate the closest service area or distributor to you that will provide service to your product.
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Model EPD, EPPD answers
1. What is the length of the cord?
20′
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2. What type of cord is it?
SOW-A/SO
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3. What is the grade of stainless steel for the Pro Drainer submersible pumps?
300 series stainless steel.
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4. Are these pumps rated for intermittent or continuous operation?
Continuous operation
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5. What type of mechanical seals are in these pumps?
1/3 HP has a double non-mechanical rubber lip seal. All ½ HP and above have double mechanical seals, with the upper seal made of NBR fitted carbon/ceramic, and lower seal made of Viton fitted silicon carbide/silicon carbide seals.
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6. Are all pumps constructed of all 300 series stainless steel?
No — All pumps are made of 300 series except for the 1/3 HP EPPD model which has a plastic Noryl impeller. The other 1/3 HP model and all ½ HP and above models are made of 300 series stainless steel.
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7. What is the maximum water temperature that these pumps can be used at?
140°F (60°C) intermittent operation and 122°F (50°C) continuous duty.
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8. What is the maximum solids size?
3/8″
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9. Do these pumps have a start and run capacitor?
Yes — The Model EPD/EPPD is made with a permanent split capacitor motor. The benefit is the permanent split capacitor units draw about half the amperage of a shaded pole motor.
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10. Are these units oil filled? If not, what type?
No — All of these units are air filled which eliminates any problems with oil leaking out due to a mechanical seal failure. These pumps do contain approximately a tablespoon of mineral oil, located in the mechanical seal chamber to help lubricate the seal on start up.
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11. What type of insulation is in these units?
Class F
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12. Are single phase and three phase units available?
Yes —
Single phase: through ¾ HP
Three phase: 1 ½ HP
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13. What type of float switch is on the automatic units? Is it a mercury float?
No — The Ebara float switch is a mechanical float switch eliminating any mercury contamination due to float switch failure.
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14. What is the discharge size?
1/3 HP units: 1 ¼” NPT discharge
½ HP and above units: 1 ½” NPT discharge.
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15. Is this pump U.L. listed?
Yes — except the EPPD model that has the plastic Noryl impeller
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16. Does this model have built-in overload protection?
The single phase pumps have built-in overload protection. Three phase models need overload protection supplied (supply your own).
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17. What is the rated starts per hour for this pump?
The model EPD/EPPD is rated for 20 starts per hour.
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18. What are the minimum head requirements for the Drainer?
1/3 HP = 5′
½ HP = 10′
¾ HP = 13′
1 HP = 15′
1 ½ HP = 16′
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19. What is the minimum submergence allowed?
The suction MUST be completely under water if running the pump intermittently, minimu liquid level to be 3″ above the floor. If running continuously, it is recommended you completely submerge the pump.
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20. What are the flow and head characteristics for the Pro Drainer?
Flows: from 5 to 38 GPM
Heads: from 5 to 551 ft
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21. Are automatic and manual units available?
Yes — Automatic units are available through ¾ HP and manual units are available through 1½ HP
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